Ture me ngā tikanga

Terms and conditions

Tātaki Auckland Unlimited owns and operates this website.  Climate Connect Aotearoa has been established by Tātaki Auckland Unlimited on behalf of Auckland Council.  Tātaki Auckland Unlimited is a Council Controlled Organisation of Auckland Council.  (Tātaki Auckland Unlimited, Climate Connect Aotearoa, us, we, or our).

By accessing or using this website and any online services, you are deemed to have accepted these terms and conditions of use. These include the terms and conditions set out on this page, together with any applicable terms or conditions on other parts of this website relating to any information content or online services.  If you do not agree to these terms, please do not use this website.  

We may make changes to this website, online services, or to our terms and conditions of use at any time without notice.  Your continued use is subject to the terms in effect at the time of your use.  You must check these terms regularly so that you are aware of any changes.  

You agree that your use of this website and any information and online services will comply with our terms and conditions and with all applicable laws.  In particular, in your use of this website, you agree not to do anything that may cause undue inconvenience, disruption, or offence to us, or that may affect the security or operation of this website, any services offered via this website or any network or system underlying or connected to them (including without limitation, by using a robot, spider, scraper, or other automated means to access this website or feature on it for any purpose).

Online services 

Online services means any services Tātaki Auckland Unlimited provides online through this website for users to access, including for the provision of certain information, bookings and applications, and processing transactions and payments. 

Registration for online services, challenges and events

Some online services (including access to information and certain parts of this website, and including access and entry to our challenges and events) are only available to users who register for those services or for access. You must provide current, complete, and accurate information as part of any registration application. We may reject an application for registration. 

If you register for such online services or access, and are issued with a username and password, you will be responsible for any use of online services and this website through use of your username and password, and must keep your username and password secret and secure. 

Please note that our challenges and events may be subject to additional terms and conditions. 


Transactions (including payments) through online services are binding on you. 

You should keep a copy of any transaction confirmation for your records. 

You are entirely responsible for the accuracy of all details (including credit card details) you provide in relation to transactions you make through online services. 

Termination of your online services registration 

You may terminate your registration and use of online services by submitting a request that we delete your registration (including your username and password, if applicable). 

We may terminate your registration and use of any online services and this website immediately without notice if in our opinion you have breached any of our terms and conditions, or your use is unlawful, unauthorised, dishonest, or inappropriate. 

Any termination of your registration and right to use online services and this website will not affect any rights or obligations which have accrued prior to termination. 

Copyright and intellectual property

The material provided on this website is either owned or licensed by Tātaki Auckland Unlimited, Auckland Council or a Council Controlled Organisation of Auckland Council, and is subject to copyright law. 

You are not permitted to copy and sell or exploit for commercial purposes, any material on this website. 

You are permitted to access, view, print, and copy the material on this website for non-commercial personal or internal business purposes only. 

Registered and unregistered trade marks, logos, and service marks used on this website and the online services (which are owned by Tātaki Auckland Unlimited or others) must not be used without the specific prior written permission of the owner. 

Links to other websites 

This website may include links or references to other websites. 

We do not control or endorse those websites and are not responsible for their content or activity. 

Your use of such links and other websites is your responsibility and is at your own risk. 

Information sent electronically 

By using this website and any online services, you agree to provide information and documents in electronic form and to the standards (and in the form) required for the relevant transaction, and you agree to receive information and documents from us, including in electronic form.  
If someone submits or requests information on your behalf, we will treat that person as your agent and assume they have your consent to submit the information, make the request, and to receive information and documents from us in electronic form. 


For information about how we use, collect, hold and disclose personal information, please see our Privacy Policy.

Disclaimer and exclusion of liability 

This website is provided for your use 'as is'. Your reliance upon and use of this website, its content and any online services, is entirely at your own judgement and risk. 

We have made every reasonable effort to ensure that this website, its content and the online services: 

  • contain current, accurate and complete information 
  • function correctly 
  • are available to and accessible by you and that access is uninterrupted 
  • are provided through a secure website 
  • are free of errors, defects, viruses, malware or other harmful components 
  • do not infringe any person's rights. 

However, to the maximum extent permitted by law, we do not (expressly or impliedly) warrant any of those things. 

Where this website allows users to post opinions and comments, they are the opinions and comments of the user, not Tātaki Auckland Unlimited. 
We will try to correct any error, inaccuracy or defects, and remove any inappropriate or infringing content, brought to our attention or that we become aware of. 

To the maximum extent permitted by law, we exclude and disclaim: 

  • all representations and warranties of any kind (express or implied) in relation to this website or the online services and the content, information and services provided on or through this website or the online services including, without limitation, any implied warranties of: 
    • merchantability 
    • suitability 
    • satisfactory quality 
    • fitness for purpose 
    • freedom from computer virus or malware 
    • security 
    • the availability of this website 
    • the accuracy or completeness of information 
    • or non-infringement 
  • all liability for any loss or damage arising from the direct or indirect use of, or inability to use, this website, its content or the online services (including where you view, access, download, use or rely upon content, or link to this website or the online services), or from the corruption or loss of any data, inaccurate data entry or the interception or 'hacking' of data by unauthorised third parties 
  • all responsibility and liability for the security of your username and password for any online services, or for online services, activity conducted in connection with your username and password (whether authorised by you or not). 

Not error free

We do not warrant that this website will operate as intended, be uninterrupted or error free or that any defects will be corrected.


Data security is important to us.  We use physical, electronic, and administrative measures designed to secure the information we hold and our website from accidental loss and from unauthorised access, use, alteration, and disclosure.

The safety and security of our website and the information we hold also depends on you.  Where we have given you (or where you have chosen) a password for access to the website, you are responsible for keeping this password confidential.  

The transmission of information via the Internet is not completely secure.  We cannot guarantee the security of information transmitted via our website.  We are not responsible for circumvention of any privacy settings or security measures contained in the website.

The security measures that we take may be sourced from third party suppliers.  If so, those third-party suppliers will have access to monitoring, analysis and auditing information about our website and systems, as well as information processed on our website and systems.

Governing law 

These terms and conditions and any matters or disputes connected with this website or any online services will be exclusively governed by and interpreted in accordance with New Zealand law, and dealt with by New Zealand courts. 

Contact us 

If you have any feedback or comments about this website or the online services, or if you have any concerns about the accuracy of information or material contained on this website,  please contact us.

Last updated 24 August 2022


Whāia ngā kōrero hou mai i Climate Connect Aotearoa
Stay up to date with Climate Connect Aotearoa

Subscribe to receive our latest updates and be the first to know about opportunities to get involved.